Help

How to reconnect to Live Chat

Dear Admin,
I was talking with my bot on Live Chat channel when I accidentally pressed Disconnect. It now says "Error: The channel has been disconnected".

How do I reconnect to my Live Chat channel? I want to live Chat with my bot again.

Your chat channels seem to be working fine, I was able to connect.

What web browser are you using? Try refreshing the page.

I am using Google Chrome

Could you try connection from an incognito window from Chrome, or try FireFox, or another computer.

I think I may have found some kind of caching issues with Chrome. I will investigate it.

Also, could you try the embedded link from the channels details tabs. Does that work?